Dollar General is a store that is generally well stocked with a variety of items, including a popular $1 section. The store staff, particularly the manager, are often helpful and pleasant, providing good customer service. Customers appreciate employees like Jacob, who remain professional and composed even in busy situations. However, the store faces challenges with employee turnover, which suggests poor working conditions or management issues. Some customers have experienced unprofessional behavior from employees, with one upset customer recounting an incident where a manager snapped at them for trying to help after a display fell. This negative interaction left the customer upset and disappointed, leading to a decision not to return to that location. The store can be busy, with lines of about four people at checkout, but overall, the store's organization has improved compared to previous months. Despite some staffing issues and occasional customer service concerns, the store remains a convenient shopping option for nearby residents.
Everyone at this store is always very friendly, the employees greet you and ask if you need any help and the manager Terrie has done a fantastic job at this store.
June 2026
A full & low price with good deals all over store in Cottonwood.
April 2024
The story is much more organized than it was just a few months ago, but they go through employees faster than anyplace I’ve ever seen. One must assume they’re not a great company to work for.
