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“A huge shout out and a thank you to Audrey for hosting our crazy party of 14. They'll be three to five of our boys coming to school at NAU in the fall and to be able to see the different types of housing made a huge difference. Audrey was great and answered a million questions. After the tour there was no question as to where we'd want to call home our freshman year. #thesuites”
“In today's world, where customer service is really nonexistent, it was truly refreshing to have such a positive experience with the team at Woodlands Village. Ellie went above and beyond to help with a delivery of a package that was sent to the wrong address. She not only solved the issue, she then followed up with me to share that the issue had been resolved. She was willing to assist when she could have just said that it was not their problem and for me to take it up with the delivery company. Thank you Ellie for your kindness and willingness to help.”
“Just recently moved in with my wife. I have been living in Flagstaff for 7 years and I am disappointed that I had not found this place sooner! It’s a peaceful, quiet, lovely area. AB made the move-in process very easy and pain free. I feel very safe here and my neighbors are quite friendly. Simply a great place to live!”
“They were so nice to us, offered us hot chocolate since it was snowing during our tour, made sure we had all the information we needed. We decided to move in at Woodcrest and very excited!”
“We moved our son into these apartments last week. We had a few issues upon move in with the apartment being clean and furniture being worn. When brought to Hilltops attention, they immediately made it right and then some. They had cleaners in the next day and replaced the sofa. We are so thankful for their swift action. My son loves living here and weee so grateful he has his own space to learn and feel at home.”
“Sterling Pointe could be the best apartment complex in Flagstaff. Sure, as other reviewers have mentioned sometimes the apartments can show signs of wear and maybe even be a little dirty. But if there's one thing you can 0 doubts about it's that the Brent from the management team and Jeff from the maintenance team are always on top of it. I addressed the apartment was dirty and Brent sent an entire cleaning crew the same day not even 2 hours later. Whenever I've needed servicing, Jeff from the maintenance team immediately responds and are extremely efficient. I really couldn't ask for more from Sterling Pointe. Regardless of their shortcomings, they always make it right.”
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“Good place to live with a good location near the south Woodlands (walmart) shopping center. Very close to south campus as well. Rent prices are fairly standard for the area (unfortunately), but still a vast discount compared to yugo or other campus style apartments. Pet friendly and great staff.”