Boot Barn is a popular store known for its good products, especially boots, clothing, and accessories. Many customers appreciate the wide selection of boots from brands like Ariat, Shyanne, Cody James, Miss Me, and Idyllwind. The store offers a variety of options, making it easy to find stylish and quality boots, and the staff are often described as helpful, friendly, and attentive, creating a welcoming shopping environment. Customers mention that employees are good at greeting visitors and offering assistance without feeling pushy, which enhances their shopping experience. However, some customers note that smaller sizes, particularly XS and S, are sometimes hard to find in clothing and boots, leading some to prefer online orders or coupons for in-store shopping. The store also has a large accessories and jewelry section with many options. One minor disappointment is the presence of the Mexican flag on many products, which some feel is not appropriate for an American store. Overall, Boot Barn is seen as a reliable place for boots and western wear, with friendly staff and a good selection, though some wish for better stock of smaller sizes and more attention to certain product details like boot laces.