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September 2023
Budget completely dropped the ball after we went through two vehicle failures and a complete joke of a "roadside assistance". We would have been better served if they had told us up front that we were completely screwed in case of mechanical problems with our car.My advice: run away as fast as possible from Budget.
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July 2023
Poor customer service. Back tire with 27 psi, dirty interior. Charged $50.00 for being 53 minutes late on return.
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May 2023
The consultant was incompetent and could not get into the system for our internet reservation, nor speak with HIS customer service!
