Budget Car Rental
Car RentalHours:
6200 S Pulliam Dr, Flagstaff AZ 86001 Hours
About Budget Car Rental
Budget Car Rental receives mixed reviews from customers. Several highlight excellent and friendly service from representatives at the Flagstaff Airport location, who are described as amazing, professional, and going above and beyond to accommodate customers, even during difficult circumstances. The rental process is noted as quick, with personable agents and cars that are clean, roomy, and cheap on gas. However, other reviews report significant problems. Customers describe receiving cars that are not maintenance, with issues like faulty heaters or key controllers, requiring inconvenient returns. A major concern involves damage disputes, where customers report being assured they would not be charged for issues like a cracked windshield, only to receive charges later, leading to stressful and disheartening efforts with customer service to resolve the billing. While these issues are often ultimately corrected, the process involves considerable time, effort, and stress. Despite these problems, many customers state they will rent from Budget again.
Most Recent Reviews
June 2026
Had a great experience at the Avis/Budget in Flagstaff. Darron and Crew very friendly and helpful. Will definitely only use Avis/Budget going forward.
May 2026
Darron, Brooke, and the entire Flagstaff crew always take great care of our family. They go the extra mile to make sure things are perfect every time we rent. Our family will never rent from anyone else. Highly recommend if you value good people, great service, and an amazing experience.
April 2026
I always have a great experience when renting from Budget Flagstaff! Staff is professional, helpful and efficient. I have rented with them for years and I know I can always count on a seamless experience from start to finish at this location. Special thank you to Darron , Brooke and James! Keep up the great work!
More Comments(177)
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