HomCo Lumber & Hardware is Flagstaff's local hardware store and a one-stop shop for lumber, tools, hardware, and everything in-between. It is the exact opposite of the big chain stores, known for being much better than its competitors. Customers love this store and frequently go there, with many stating they would not go elsewhere. The store is renowned for taking customer service to the next level. As soon as you walk in the door, you are greeted by a friendly person with fresh, warm popcorn and sometimes fresh baked cookies. Multiple employees always ask if you need help. If the first employee does not have an answer, they will quickly find someone who does. Staff are friendly and helpful, with employees radioing for a person to meet you and help you find exactly what you need quickly. Customers are very grateful and thrilled, often finding products to be better than expected. The store works with contractors and businesses and offers services like installation from experienced professionals. It also carries a good variety of specialty items, which is appreciated. Overall, it is an amazing, friendly place where customers feel well taken care of.
