Wells Fargo Bank in Flagstaff is committed to supporting customers' financial goals with personalized attention and empowering everyday banking services. The bank offers deposit products and self-service tools to cater to customers' needs. Customers praise the exceptional customer service provided by employees like Jonas, Marcus, Chelsea, and Jazmyn, who have resolved issues efficiently and made customers feel valued. The bank is working to improve its services, with some customers noting the challenges of limited in-branch access and privacy concerns with the drive-through. Overall, Wells Fargo Bank strives to be a reliable and trustworthy financial institution for the Flagstaff community.
Great little bank in Flagstaff in the heart of everything. Thanks for being so kind and helpful on cashing my paychecks without a bank account there . You will be happy to know I’m going tomorrow to get my new Arizona drivers license . Yay . God bless you all .
March 2024
Tellers are friendly but hire some additional help!! I'm lucky to get a deposit processed via drive thru in less than 20 minutes. Recent snow fall also closed this location for multiple days when the rest of the town was in full swing, tell me how that makes sense?!
April 2023
I will say I dreaded going to this Wells Fargo for awhile but they are really stepping their game up. Marcus and Chelsea are amazing! Please keep up the good work both of you. The branch still has some work to do but heading in the right direction.
