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February 2023 by Brenda Jones
The woman at the desk just sat there and wouldn't help me with the check in machine. I am elderly and don't understand some things, and she said just type it in every time i asked for help. The waiting room was empty so i was the only one there. I even asked her how i cancel my info off the machine because i had enough frustration and she just said it would erase out. I didn't want to leave my personal info in the machine, but i tried & tried, but she wouldn't help at all. I have been going to that location for many many years and she has been there forever. I would think she should have a heart & help people. I am now paying out of pocket somewhere else, and i will NEVER use labcorp again. They need to either shut down the Fountain Hills office or get better staff there this lady was so rude. Before those machines were there she would take the paperwork and it would be done quickly. Now that the machines are doing her job for her making life easy for her she won't even help me to understand what the heck I'm doing and how to do it. I've gone to other blood draw places and they have a machine where you put your driver's license and you type in your name and that's it, done.
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January 2023 by Susan Ruscetti
Very efficient at drawing blood. Addressing the other reviews, they are not rude when you treat them with kindness. I have been going to this location for years and I have to say my first impression wasn’t all that great. But I quickly realized that when I was especially kind to her she was kind, warm, friendly, informative, and helpful.
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January 2023 by Judy Poferl
Staff is extremely rude. Had no record of my appointment even though I have records of it on line. Test I needed was unavailable even though you can see online it is available - staff seemed to expect I should have been able to figure that out. Had a prior experience where they gave me a different test than the one my doctor ordered.
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November 2022 by Mariana P.
Quick service and very friendly staff! I definitely recommend it!
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October 2022 by Laura Heelan
Friendly staff. The kiosk is a very efficient check in system. It was a very quick lab draw. I was in and out. No wait.
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September 2022 by Cary Opteris
They are supposed to be open Saturday. The website and google maps said they were, but that’s wrong.
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July 2022 by Gary Compton
I had been to this location before and was amazed that I had gotten in and out in under 10 minutes. I was hoping for the same this time too. Upon my arrival I was met by the new check in machine. I had recently experienced a machine like it the day before at my doctor's office. I get that it saves time and money but I still like the human touch. After spending 2 or 3 minutes checking in I sat down only to be called to the desk to hand in my orders. The young lady was friendly and professional. After another minute she called me back and proceeded to take my blood. I hardly felt a thing. I was out and on my way in about 10 minutes. Who could ask for anything better. Great job guys.
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July 2022 by Michaeline Palatnick
Walked in for my appointment, had the scan code ready, and they said no problem, we've got you! Never had to scan, was taken in within a minute, and out in 2 minutes. Friendly staff, great job taking blood (not even a bruise!), in and out in 5 minutes. Terrific customer service!
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May 2022 by Jo Lykins
I have never had a moments worry about going to this Lab. I have always found them to be friendly and efficient. In and out process. I do not understand the bad reviews at all.
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May 2022 by Brandon Wise
Jamie is rude from moment you walk in. Many elderly people can't hear well & she scolds them for not wearing a mask immediately. Then talks down to them for not having the info she needs ready. Miserable person & should be terminated. The other girl working, Alva, was the opposite. Very happy & nice but unfortunately she is just a float & works all over valley. We all felt bad for her that she had to spend her day with Jamie.
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February 2022 by Christy Satter
I saw all these negative reviews online and I just had to share my experience this morning. So easy, pull in, click on the link to sign in, got a text back within a few minutes. Walked in and back for my blood draw. Both were very professional and extremely friendly. I was in and out in 5 minutes.
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February 2022 by Stephanie Welborn
This place is absolutely awful. I would not recommend anyone to go here! My mother came in for a lab draw and they were extremely disrespectful and rude to her. My mom left in tears due to the disrespect of the blonde woman at the front desk who drew her labs. This place is completely Unprofessional. Go somewhere else!!!
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February 2022 by Scott Sharpe
Other reviews are right, worst lab experience ever. Un helpful, rude.
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February 2022 by Gidget W.
this was the worst blood draw experience I have ever had. the blonde woman at the front who also ended up taking my draw was angry and unkind from the moment i walked into the empty waiting room. she was complaining to a co worker how she is so sick of saying the same thing everyday. i've had blood drawn many times and this experience was the most painful one I have ever had. i started to cry but she told me to stay still. not ONE kind word. she told me never to come back. if i could give 0 stars i would. I left crying and will never go back. to clarify, the problem isn't Labcorp, the problem is the blonde, heaviest woman who runs it. I hope someone from labcorp reads these reviews and fires her.
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November 2021 by Hallie Haak
I hardly ever have to wait long here and everyone is always so nice. I always have pleasant conversation with the technicians and am in and out quickly. I prefer this office over SonoraQuest for these reasons.Not sure why it has bad reviews but I highly recommend!
