Jay is a new manager and provides exceptional service. He ordered what I needed after an initial call and was ready to install the screen protector when I arrived. He even opened the store before official opening hours, on a Sunday no less! Thank you Jay and the local T mobile team!
November 2023
Believe the negative reviews. T-Mobile Fountain Hills is a dishonest business, in large part. Things are hardly straightforward here. The only employee who made sense of my issue was Lily. Avoid this location if possible.
October 2023
Happy to say that customer service has improved greatly at this location. Brianna was amazing! Helpful, kind, knowledgeable and courteous.Thank you T-Mobile!!
