AutoZone on E Williams Field Rd in Gilbert, AZ is a leading retailer of auto parts and accessories. Multiple reviews highlight that this particular store goes above and beyond with its customer service. Customers report employees are incredibly nice, helpful, very knowledgeable, and display excellent service. Specific assistance mentioned includes help removing a stripped part from a vehicle hitch, testing and installing new batteries, and diagnosing car problems. Staff are described as sharp with mechanic skills, hardworking, diligent, and efficient, often performing services like battery testing at no charge. The consistent theme across reviews is that the employees turn difficult situations around and provide impressive, peak customer service that leaves customers thankful and intending to return regularly.
Your day never starts right when your battery dies. Garret at this location turned a bad day into a good one. He installed a new battery for me, sharp kid with mechanic skills. This particular store goes above and beyond, thank you for the help!
November 2024
Gabriel was friendly and very helpful! He is a great asset to AutoZone. Thx!
October 2024
Jake, Luke and Gabe helped my friend and customer with a battery on his VW Atlas. They tested and replaced for him. Great guys.