AutoZone on E Williams Field Rd in Gilbert, AZ is a leading retailer of auto parts and accessories. Multiple reviews highlight that this particular store goes above and beyond with its customer service. Customers report employees are incredibly nice, helpful, very knowledgeable, and display excellent service. Specific assistance mentioned includes help removing a stripped part from a vehicle hitch, testing and installing new batteries, and diagnosing car problems. Staff are described as sharp with mechanic skills, hardworking, diligent, and efficient, often performing services like battery testing at no charge. The consistent theme across reviews is that the employees turn difficult situations around and provide impressive, peak customer service that leaves customers thankful and intending to return regularly.
Travis was so helpful!! He found me the battery I needed for my car, was very patient in assisting me, and went the extra mile to make sure it was installed and that I was all set.
July 2026
Most parts are readily available unless you have a luxury car then you might have to wait a day or two
July 2026
Awesome location. My battery was dying and was under warranty. They replaced it in 5 minutes. Autozone is the best. I buy all my car batteries from them. Thanks Autozone.
