Build-A-Bear Workshop offers a fun experience where customers can create a unique plush toy by adding outfits, sounds, and scents. A special feature allows for a custom voice recording to be added to any plush. The store is also a place to host a PAWsome party for birthdays or other events, which includes a customized furry friend and a Special Heart ceremony. Reviews note that the staff is often friendly, knowledgeable, and great at creating a magical experience, especially during the special heart ceremony which is a nice touch. The store is typically clean and well-stocked with options to dress the animals. Many find it a fun and interactive place to take kids and family, creating a great experience for first-time visitors. However, some reviews mention that staff can sometimes be better at informing first-time customers and that clothing choices can feel limited. Overall, it is considered a good experience and a fun place for children.
Awesome associates working at this store. Mayah was kind enough to offer to call two different store locations to put a bear on old for us. Kind employees with smiles on their faces make such a difference.
July 2025
What a fun place! The employee we worked with made it so fun for us! Thank you!
July 2025
Visit here any time in the area Always have new products
