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“Our family visited to make a birthday teddy bear for my daughter. We had so much fun picking out and making the bear, but what truly blew us away was the kindness and professionalism of the staff. I didn't catch their names, but every single staff member working between 12:00 PM and 12:30 PM on June 16th was absolutely amazing! From the moment we walked in, through the bear-making process, to the service after our purchase, everything was flawless. It didn't just feel like a toy store; it gave us the kind of magical memories and experiences you'd expect from a theme park! Most importantly, My daughter was overjoyed, which made our whole family incredibly happy. Thank you!”
“After driving nearly an hour to get here, we got to the front doors and it was closed. I called the number to see when they would be open, hoping we could wait and then the GREATEST EMPLOYEE SARAH answered the phone. She explained that they were closed due to flooding. After she told me that she would be closed for the day, I asked if there was a way to still buy some slime because of the trip we made out here.Without hesitation she called her manager to confirm she could do so. We couldn’t enter the store due to safety reasons so she kindly and cheerfully brought samples to the door for my daughter to choose from and then checked us out. She handled the whole interaction so graciously and we are so thankful for the kindness she showed us and my daughter. She deserves a big raise.”
“Beautiful store! Staff were friendly and everything was organized and clean. Love to visit simply for the peaceful atmosphere and of course the wide selection of every kind of book your heart desires. Highly recommend!”
“Went in searching for some bulk for a pokemon card collection for myself, and a birthday gift for my husband. We chose this location because they had a lot of the bulk I wanted in stock. Picked up several singles (using their very nice ordering system), as well as some other pokemon merch & a single pack. Yes, the sealed was a bit high price - but it wasn't anything above what I would expect for a physical storefront. The customer service was awesome and I will definitely be back on future visits to the area.”
“Amazing Customer Service – 5 Stars!
Stephanie was fantastic to work with. She responded quickly to my damaged product and shipped a replacement right away. Every interaction has been professional and courteous. Truly great service — I highly recommend this company!”
“My sister and I were able to get some fun new games today thanks to Kyle’s help! He was super knowledgeable and we had a great time talking with him too. Thanks so much, Kyle, you’re the best!!”
9:30AM - 9:30PM
3763 S Gilbert Rd, Gilbert
Toy Stores
“It was very busy when we went and the store wasn't stocked very well. They were out of the items we went there for but said they would be getting them in soon. Also don't like how the cashiers stand at the self check out and watch me put my pin number in when I was checking out. I even asked the guy to move back while I was paying and putting my pin in and he said he had to ring us up and watch us while we check out. So after he told me that I told him that's fine and I don't mind that part but if you don't move back while I pay I need you to call your manager over so I can talk to him/her about it and then he moved back and made sure I knew he was looking away and I could pay now. 4 stars for the that worker being weird and the unstocked store but is would usually be a 5 star rating for them.”
Toy Stores
Toy Stores
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Toy Stores
“This place is great! They offered a promotion in December and January of a fill-your-bucket for $20 and $15 refills through the end of January. I needed just standard square and rectangle bricks for my 4-year-old son transitioning from Duplos to smaller Legos. I was able to pick out some larger bricks that connected to both Duplos and smaller Legos.”