Costco Wholesale is a members-only warehouse known for its vast selection of items including bulk groceries, electronics, and more. Customers appreciate the great value and variety of products available. Many reviews highlight a friendly atmosphere, particularly at certain branches, though some locations can feel overcrowded. While the Gilbert and Chandler stores are noted for cleanliness and good stock, there are concerns about customer traffic flow both inside and outside the stores, with incidents of shoppers blocking pathways and causing collisions with carts. Some customers express frustration over long lines, especially during peak times, and mention that other retailers have more efficient exit systems. Additionally, there is criticism regarding the company's DEI policy, which some believe could negatively impact service and profitability. Overall, while shoppers enjoy the offerings at Costco, they urge the company to address these operational issues to improve the shopping experience.
Best cake in town. The bakery staff are great. FRESH FRESH FRESH
February 2026
Sometimes this Costco has something the Mesa one does not or we are close by, so we stop. Being in Gilbert we end up paying 1.5% sales tax on food, while there is no sales tax on food in Mesa, so it is our second choice. It is a good store and if we are after non-food items it does not matter if we buy it here or in Mesa.
February 2026
Costco is always a winner. Great employees and service. The ladies bathroom needed a bit of freshening up but it was a busy day.