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August 2023 by Brittany Evans
Endless Creations, led by Ms. CeCe, delivered a fantastic experience with "The Works" silk press service. The salon's "Beauty on a Budget" payment option allowed me to split the cost over time, making it convenient and budget-friendly. Ms. CeCe's expertise and skills left me extremely satisfied with the results. I highly recommend this salon for their quality service and flexible payment options.
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June 2023 by theresa boykin
I traveled from Colorado to Chandler Az. I was looking forward to getting the Gina Curl and when I finally got to Endless Creations Ms Ce Ce did not disappoint . She was knowledgeable about hair and the process of getting the Gina Curl she even fed me lunch . She prepared for the long day and it went by quicker than I had expected . I don’t think I’ve had a better experience in a salon !
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May 2023 by Devona Fahrbach
Ms. CeceIs very informative, she knows what's needed for your hair.
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March 2023 by tonia joyner
I flew in from Colorado Springs to visit Ms Cece in Phoenix to get my first Ginacurl on my natural hair. This was a HUGE investment, coming in from so far away, and although I knew that she's certified to do the process, I was more impressed by the way she took the time to educate me every step of the way on the history and process of the Ginacurl, what she was doing with my hair, and making sure I was comfortable while I was there.When I tell I am so happy with the way my hair turned out, BELIEVE it! I'm in love with my hair again and Ms Cece has gained a new client with me. Thank you!!Services: Perms
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March 2023 by Kala Pearson
GREAT PRACTITIONER – HORRIBLE CUSTOMER SERVICE – SHADY CREDIT CARD HANDLING POLICIES.After 60+ years of perms and varied hair services, I learned of a new curly perm technique called the GinaCurl. I waited 2 years for a qualified beautician to become certified in this new curly perm process in Arizona. Finally, Endless Creations Salon in Arizona was listed as having a trained stylist and I immediately booked an appointment, being among her first customers.I found Ms. CeCe, the salon’s owner, and sole stylist, to be very knowledgeable on the science of hair and hair care. I admired that she was attempting to partner with a young man, presumably a relative, in salon administration and marketing. I complimented her use of space in the cramped 1-chair salon cubical, even though her website and complicated appointment procedures would suggest an upscale multi-stylist business, which it was far from being.On my first visit, I was not put off by the $950 (+$150 in tips) price tag. Nor was I put off by the lengthy and complicated new customer interview and appointment process. I even understood the need to reserve a total of 8 hours for the service. It was my choice to travel the 100 miles to Metro Phoenix and spend an additional $200 for an overnight stay at a salon-recommended hotel, making it a 2-day trip - all in the name of vanity and being pleased with my first GinaCurl.Problems first surfaced 3 months later when I was overcharged on a return visit by $80.60 for deposits not credited to my account after spending $150 for a conditioning treatment and $185 in products. When I discovered the overcharge a day later, I asked to have the refund applied to the credit card I paid with, as is normal business practice. After agreeing to a refund, I received an email from PayPal stating that I would have to open an account with them and register my ID and credit card info in order to receive the refund. Being burned by PayPal credit card scams in the past, was not a risk I was willing to take. I offered to accept having the refund credited towards future services or an $80.60 gift certificate or some other way of making this right. Jay, the salon’s “customer service representative” informed me that was not possible. NOT POSSIBLE? Such a mom-and-pop operation, barely coming out of the basement, could not rectify a simple credit transaction. REALLY? I let it slide for the moment.In preparation for a third visit to the salon, (now about to spend another $1200 + for services plus time, travel, and lodging), I paid their required $300 deposit on their online payment site in order to “secure an appointment” for a GinaCurl Touch Up 22 days ahead of an available opening. I texted their required screen-captured deposit receipt and mentioned an opportunity to apply an $80.60 credit instead of the $60 promotional gift certificate they were offering to customers. Three days later over nearly 5 hours of back-and-forth texting, I received multiple texts again requesting the screen-captured receipt from their website, available appointment dates, 7 annoying automated marketing texts asking to complete an appointment request form and join a waitlist, a statement that the $80.60 could not be credited, a statement that the $300 deposit could not be refunded as “Salon Policy” and worst of all, one stating Jay was “forwarding my concerns to Ms. CeCe” who would get back to me in “48-72 business hours” – which never happened!Becoming irritated by this level of incompetence, poor judgment, and bad business, they lost me as a customer. I am out $380.60, even after filing with my credit card company. I now must either travel out of state for a retouch or cut away the GinaCurl after all the expense, as other perms and stylings are not compatible with it.GinaCurl is a great product and definitely worth a try as long as you’re dealing with a competent and trustworthy business operation. Endless Creation Salon of Arizona is not that business.Service: Perms
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March 2023 by Arizona Notary
Mrs CC gave me a Gina Curl and it looks beautiful. She was so very informative and really educated me on my hair and good products to use. I’m excited about going back and getting Gina curl again
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December 2022 by Mary M.
Referring to my original positive review if you want a nice person who over charges for her services this is the place for you.
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July 2022 by Simone L
I haven’t been to a salon since I moved to Arizona and the dry weather was taking a toll. So I searched for someone who could help. I was impressed right off the bat with the upfront and forthright website which explained in detail and listed cost for the various applications available. The process to make a reservation was straightforward, and completed with little confusion. On the day of the appointment, Ms. CeCe was pleasant and only happy to explain her process and procedures to me. My hair was beautifully done with experience and efficiency. Overall, I was very happy with the experience.Services: Haircut
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June 2022 by Jazna Parrott
So I booked an appointment for my daughter with a completely different person who turned out to be a scam artist . After explaining everything to Ms.Cece, her and her niece calmed me down (because I'm pregnant & emotional with a big event coming up). Not only did they give me advice on how to get my deposit back I sent to that person, but they took my daughter in last minute and was able to do the exact style I wanted. I can't tell you enough how thankful I am for Ms.Cece, even though this wasn't her problem she and her niece went above and beyond for my situation. I would gladly recommend her services to anyone, they were efficient, professional and very nice to us. 10/10 service!Service: Hairstyling
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June 2022 by E C
I have been going to Cecelia for about a year now since I moved to AZ. When I first started going to her, I had to have a big chop. I’ve been coming back every few months for a trim and my hair is now longer than when I got it cut! It’s hard to find a stylist you trust, so I’m very happy tho have found her!Service: Haircut
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June 2022 by Nana A
Extremely disappointing experience. I was excited to find someone that does the Gina curl in Arizona. So I added myself to the wait list. The next day , someone from this establishment texted me stating that their name is Jay, and they are Ms. Cece’s client services manager. They asked me which service I wanted I said the Gina Curl, they sent me a link letting me know I needed to pay a $75 consultation fee. They said once I paid I should send them a screenshot and tell them what day I would like to book my consult. I paid the consultation fee , and when I went to look at how much it charged me it charge me $225 . Somehow I was charged $75 three times ! I immediately told the client services manager that way they could refund the additional charges . They didn’t respond to me. Then I decided to email them. Still no response. Then I sent another text and another . They completely disappeared. For about 3 days now I haven’t heard back from them. I wish I would’ve read the reviews before giving them anything . They basically just stole my money. Someone else in the reviews also went through something similar and had to contact their bank to get their money back . This is very bad business practices and makes you guys seem very scammy. I suggest if you are a new client go to the location in person and pay in person and make sure they schedule you for whatever you paid for. DONOT and I repeat DONOT pay online .
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January 2022 by Gloria Gaines
Miss Cici did a wonderful job with my hair! She was thoughtful and explained everything she was going to do before we began and I love the end result! 10/10 recommendService: Hairstyling
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December 2021 by Joy Eppert
Japanese hair straightener came out awful!! I have been so depressed . She over booked and then rushed through my process and after neutralizing my hair she put some type of hair set gel to stiffing my hair. My hair looked like a bad perm walking out of there. After the process was done she TOLD me she was going to take a picture for her photo book instead of asking me . So rude ! I tried to get a hold of her but no such luck. All I asked for was a Phone call nothing. I had to leave out of town for a funeral and when I tried to reach her for a consult she would not return my calls. I talked to another hair dresser and she said CeeCee shouldn't have put hair set gel on my hair for 72 hrs that's what messed my hair up. I hate that I went there and I hate that I had to tip her after the whole process. SMH
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November 2021 by Joy M.
Japanese hair straightener came out awful!! I have been so depressed . She over booked and then rushed through my process and after neutralizing my hair she put some type of hair set gel to stiffing my hair. My hair looked like a bad perm walking out of there. After the process was done she TOLD me she was going to take a picture for her photo book instead of asking me . So rude ! I tried to get a hold of her but no such luck. All I asked for was a Phone call nothing. I had to leave out of town for a funeral and when I tried to reach her for a consult she would not return my calls. I talked to another hair dresser and she said CeeCee shouldn't have put hair set gel on my hair for 72 hrs that's what messed my hair up. I hate that I went there and I hate that I had to tip her after the whole process. SMH I wish she followed policy when it came time to dong my hair right instead of rushing through it.
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November 2021 by Kelly Menefee
Unable to reach by phone or text, called and texted multiple times with no response, I paid the 40.00 to be added to the wait list, again, no response, I went to your location during your stated business hours so I could retrieve my 40.00, business was closed, suites next door said you were closed and hadn’t seen anyone working there for some period of time, luckily Bank of America returned my money, all around a bad experience and waste of my time, I find it very difficult to believe you are still in business, the only activity I endured was my money was accepted by your business name
