Five Below is a large and clean store with a great selection of items. Customers often find what they need and appreciate the friendly and helpful staff. Although some reviews mention that asking for help can feel inconvenient and that employees sometimes do not greet customers, many shoppers have had positive experiences, including quick resolution of issues like missing items. There have been some concerns about store hours not matching the website and difficulty reaching the store by phone, but overall, customers enjoy their visits and look forward to returning.
