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February 2024 by Samuel Horton
Great
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February 2024 by eileen mann
I expected more for what I paid. The room was equivalent to a much lesser hotel for two times the price. Furniture was old, ugly and chipped. Ugly tile in bathroom. The shower/tub had a fiberglass surround and a cheap shower curtain. Carpet was old, ugly and stained. TV was tiny and had no premium channels-just mostly reruns of old shows. No lighted make up mirror, and the hand held shower head was broken. No glassware, just paper cups for coffee. Very basic amenities. I booked based on the reviews I read-I think they all must have been about a different hotel. I do not recommend this hotel.Rooms: I was very uncomfortable with the condition of the roomNearby activities: NoneWalkability: Nothing near enough to walk to except for a fast food restaurant in the parking lot
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January 2024 by Jenna
We stayed here for a couple nights for our wedding out in Mesa! We did a block for rooms and had many of our guests staying here as well. The hotel and rooms themselves were clean, the breakfast was delicious and the staff was very nice. The suite was very spacious for getting ready with hair and makeup artists as well. Very happy with our stay, helped make our wedding weekend great!
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January 2024 by Lisa J
I hate taking stars off, but I must. A word of warning, the walls are very thin. If you are a light sleeper, I suggest wearing headphones at night if you like to sleep. If you don't, you're golden. The service is great, the free breakfast is wonderful, and the staff are professional and polite. Other than being knackered, it was a great stay.
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December 2023 by Christopher Williams
Nothing says "slipshod ramshackle quality" like getting a note under the door at 9:30pm that water will be shut off the next morning from 5a-7a. Hope you aren't already asleep and didn't need to shower and get cleaned up before going into the regional office for a meeting!Didn't get warned when I checked in. Didnt get warned any of the times I headed out to go to the office, or get food, Why the hell are you not forewarning people?Rooms: No microwave in room, bathroom door is closet door and won't stay closed letting a draft in while showering, loud construction during the dayWalkability: A small chain coffee shop is in the parking lot. Outside of that, completely unwalkable.
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December 2023 by Deb Gambrell
Everything was fine except it was the first Hampton Suites I've been to that had NO microwave. Crazy.Food & drinks: Breakfast has been very good. Have plenty available for guests. Clean and presentable.
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December 2023 by Rebecca Garza
Our stay at this Hampton Inn was excellent! The personnel was very welcome, kind, and helpful. The cleaning was excellent.
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December 2023 by Laurie Mitcham
The staff was very friendly and helpful. Rooms are super nice, clean, and worth the price. I highly recommend staying here if you're in the area or just visiting. You won't be disappointed!!
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November 2023 by Jeri Meadows
Wendy was the shining star to our stay!! Unfortunately didn't get king bed we booked in advance but they were very accommodating for the mix-up! The breakfast was great, made with love, the staff in kitchen are sweethearts! Only complaint is you seriously need to replace mattresses and provide refrigerator with a little freezer in rooms for guests that may need them. Otherwise, thanks!Rooms: Time to replace the mattresses!
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November 2023 by chris gohel
We had a fantastic stay at this Hampton Inn! The cleanliness was top-notch, and the staff was incredibly friendly, attentive, and welcoming. The location was perfect, and the hot breakfast was delicious. We truly enjoyed our stay and will definitely be back!
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October 2023 by Qihua M
Had a one night stay at Hampton Inn, just a regular Hampton, but the location is pretty good if you go to Mesa or Gilbert.
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October 2023 by Steve Delarosa
This place is so clean and very welcoming. The ladies in the kitchen for breakfast are amazing, especially Charles she took great care of us!
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October 2023 by La La Barz
Check in is 3pm upon arrival at 257pm I was told there were no rooms available and there would be a wait due to sheets being cleaned. As a Gold member almost diamond I was shocked as this has never been told me at a Hilton hotel. So I called Hilton customer service to let them know the situation they quickly called the hotel and soon as the attendant got the call a miracle my room was ready in 3 seconds literally. Lol. I thought there were no rooms so he lied and was holding rooms for his friends and or guest he favors because I heard him on the phone telling someone they could have room 423 prior to Hilton giving him a call. Stop playing at that front desk and treat ALL customers the same that is my request. On top of getting into the suite took a shower last night tub clogged never drained. Now I'm awaiting maintenance to arrive first thing in the morning. The late night clerk was very pleasant. I will get the name of the young man at the front desk today because he try's to be slick and I dont like that, he literally sets rooms aside for his people or those he favors. Lying saying rooms unavailable when they are is unacceptable. Check in is 3pm everyday of the week. No exceptions or lying about sheets and hotel being fully booked when it was not the app shows ALL.
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October 2023 by Larry Thomas
You can always count on Hampton Inns to be the best place to stay for a great price. This hotel was in a very nice part of Phoenix. It was clean and comfortable. The free breakfast had long hours and was a great plus even the price would have been good without it. The fitness was fully functional with modern machines which is a big thing for me. I felt very fortunate this trip to have stayed in this hotel.
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October 2023 by R. You
The policy for canceling reservations sucks, the staff was rude, the walls are thin , you can literally hear everything being said by the people next door. The window in the room doesn’t close all the way it was to bright couldn’t sleep comfortably would have loved to close the window.. the people are mean and the pool was dirty….. wasn’t worth my time and money