Hertz Car Rental - Gilbert - N Mcqueen Road offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks, for customers to choose from. The staff, particularly Sanjay, Brandon, and Jennifer, are described as friendly, helpful, and accommodating, making the rental process easy and stress-free. However, some customers have reported feeling discriminated against, with one incident where a staff member allegedly offered immediate assistance to a white customer while ignoring two Latina customers. Despite this, the majority of reviews praise the overall quality of the service and the condition of the rental cars. Customers express appreciation for the convenient location and the ability to book online or through the Hertz app. Overall, Hertz Car Rental - Gilbert - N Mcqueen Road is a popular choice for long-distance trips and vacations, with a focus on customer satisfaction.
Amazing service. My flight was deviated from Phoenix to Tucson. These guys went out of their way to help me out. I was so impressed, and it helped me out immensely.
September 2025
I spent 27 minutes waiting to return the car, limited staff. I recommend going to a bigger location.
July 2025
My go-to to rental car location when I need a car for a long distance trip. Car is always ready and just what I wanted to rent!
