Hertz Car Rental - Mesa - West Main Street HLE
Car Rental
Hours:
2025 West Main Street, Mesa AZ 85201
Hours
About Hertz Car Rental - Mesa - West Main Street HLE
Hertz Car Rental - Mesa - West Main Street HLE is noted for its professional, friendly, knowledgeable, and personable staff who provide helpful service. Customers report a good overall experience, with the team going above and beyond to assist and make things right. The location is described as having clean, working cars available, which exceeded expectations for some renters.
However, some caution is advised due to potential administrative issues. There have been instances of erroneous credit card charges stemming from communication problems, particularly when vehicles are returned to alternate locations like dealerships. Customers also note that reservation changes cannot be made in the office and must be handled by phone. While site staff are helpful, corporate policies can limit solutions, such as exchanging a vehicle with battery range issues at a different office.
The location offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks.
Most Recent Reviews
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September 2026
The girls always take care of me right !! Best customer service and friendly staff , Dom , Pam and Marie. Awesome team
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August 2026
Ms Pam and Dom have been doing a great job.
Ms. Pam kept me updated and really helping and running the quote smoothly. I’m super happy to have experienced this opportunity with her. The return process was great. Thank you guys. <3
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August 2026
Great staff! Was in and out quickly and able to get in my rental without any hiccups! Pam was such a treat and couldn’t be happier with the service! Thank you!
More Comments(184)
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