O'Reilly Auto Parts in Gilbert, Arizona, located at 715 West Warner Road, is a highly regarded auto parts retailer known for its exceptional customer service and knowledgeable staff. Customers consistently praise the store for its welcoming atmosphere and the helpfulness of its employees, particularly highlighting the professionalism of the store manager, Jeff, and staff member Kayden. The store offers a variety of services including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Additionally, they provide a Loaner Tool program for customers needing special tools for their automotive projects. Many reviews emphasize the attention to detail and dedication to customer satisfaction, with staff going above and beyond to ensure customers leave satisfied. Visitors from far and wide, including those from Canada, have noted the outstanding service and the feeling of being valued as customers. Whether needing parts, tools, or assistance with automotive issues, O'Reilly Auto Parts in Gilbert is a trusted destination for all auto needs, where customers can expect knowledgeable support and a commitment to quality service.
Porter and Josh were super helpful! I had an alternator and battery issue, and they were very patient and helped me remove the pulley and figure out what was wrong. I'll definitely be a repeat customer for this location!
August 2025
Always helpful and it seems like they always have my part...good for them! They are close by, convenient and very courteous. I love going there....(except only when I really, really need to for auto parts.)
March 2025
I would like to thank the manager Jeff and Porter for their exceptional service and care for my vehicle today. They went above and beyond to help me. There exceptional service gave me hope for humanity. I highly recommend this store for your automotive needs. It made my day.