This O'Reilly Auto Parts location in Gilbert is known for its exceptionally awesome, friendly, knowledgeable, and helpful employees. Customers report quick and easy service, with staff being more than helpful in various situations, from battery replacements and jump-starts to offering knowledgeable advice. The store provides useful services like free battery testing, wiper blade and bulb installation, and a free Loaner Tool program. Many customers highlight specific positive experiences, such as fast battery replacements under warranty and staff who handle multiple customers efficiently without making it feel rushed. The consistent quality of service has made it the only place many go locally for auto parts, creating thankful customers and earning lifelong loyalty. The store carries the necessary parts, tools, and accessories, making it a reliable and appreciated resource for auto needs.