Public Storage in Gilbert offers convenient and flexible storage options with no-cost online reservations and the ability to skip the counter using their eRental service. The staff has been praised for their helpful and friendly customer service, with employees like Debbie, Gabby, Anthony, Niya, and Eddy going out of their way to assist customers with various needs, such as accessing accounts, resolving issues, and completing the rental process quickly and smoothly. Customers appreciate the personal attention and accommodating attitude of the team, which makes the experience stress-free. The location is regarded as one of the best in the Arizona area, with staff working hard to help customers, even in challenging situations like auctions. Overall, the business provides a welcoming environment with helpful staff committed to making storage easy and accessible.
Debbie is great! I had an issue with the access part of the app. She fixed it quickly and was very nice through the process 🙏
June 2026
Staff was not in the office for the posted hours and wasn't very friendly.
June 2026
Debbie was so great with customer service was dynamic in all aspects she’s just the best!!!! Please keep Anthony from this property…. Thank you public storage customer for over 10 years
