The United States Postal Service (USPS) at 137 E Elliot Rd is known for its dedicated and friendly staff who provide reliable service. Customers appreciate the patient and cordial attitude of the employees, even amidst challenges the organization faces. The post office offers a self-service kiosk for mailing packages, although some customers have noted that the parcel drop box may be closed at times, requiring an additional trip. During busy seasons, like Christmas, customers have reported reasonable wait times, often being served in under 20 minutes. There are instances of exceptional service, such as prompt delivery of misplaced packages, which have impressed customers and exceeded their expectations. Overall, USPS is committed to securing and affordable delivery of mail and packages to millions of addresses, making it a vital service in the community.
The staff here is always friendly, the post office is always clean and, if there is a line, it moves pretty quickly.
June 2025
The Elliot St. location in Gilbert has knowledgeable, professional and polite cashiers. The staff is very helpful with any questions, and although the line is long it is usually a short wait.
April 2025
Destin at the shipping counter was awesome & provided excellent customer service! Thanks Destin.
