Wells Fargo Bank receives mixed reviews highlighting significant differences between staff and locations. Many customers report very friendly, professional, and efficient service, describing employees as helpful, knowledgeable, and fast. Specific branches are praised as the absolute best. However, other experiences are negative, with mentions of very bad service, long waits, and managers failing to honor appointments or apologize. The consistency of service appears to depend heavily on the individual employee and specific branch location.
Aidan helped me. Appointment started right on time, he was knowledgeable and friendly, and I was out of there in a jiffy! Give him a raise!
January 2024
Honestly I have the best experiences with the tellers. I do transactions for work and they do a great job-thank you!
December 2023
I had just had a very bad experience at another Wells Fargo, so I am extremely happy to report that Aidan was the polar opposite of the last teller that I encountered at the Power and Guadalupe location! He was friendly, helpful, knowledgeable and professional! Please promote him as a trainer!
