The Apple Arrowhead store offers a wide range of products including Mac, iPhone, iPad, and Apple Watch, with opportunities to shop, join Today at Apple programmes, or get support at the Genius Bar. Reviews highlight that the staff is friendly, helpful, knowledgeable, polite, professional, and informative, providing excellent and amazing customer service. They address needs appropriately, explain products and offerings, and help with setup. The product display allows customers to see, feel, and experience items. While the store is often mobbed and can have long queues or ridiculous wait times, appointments are available and staff handle crowds properly. Some note the music can be very loud. Overall, it is easy to get in and make a purchase, with plenty of staff available to assist.
We love going to arrowhead Mall. The food court is always clean.
October 2025
Good help, friendly staff, knows a lot of details about apple products and they had a nice clean story. This location can become rather busy for support on the weekends and after 4pm.
September 2025
Apple Store is always mobbed but I made an appointment. A young man name Jake was awesome so helpful and knowledgeable. Hopefully I got his name correct but he will know it’s him because I told his manager he deserves a raise👍
