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“I thought I needed the charging port replaced on my Galaxy S22, so I called a few places for quotes. Not only was iPhoenix Cellphone & Repair about half the price of everyone else, he was also the only one that asked questions about the issue and surmised that all I probably needed was a cleaning. He suggested I bring it in for him to take a quick look. I brought the phone in, and 20 minutes later it was charging perfectly again for a grand total of $25. Couldn't have been a nicer experience. Granted, the neighborhood didn't seem super safe, but that's probably what lets him keep prices low. Would definitely recommend.”
10AM - 8PM
6002 N 67th Ave Ste 101, Glendale
Mobile Phones
“So I went in to buy a phone today, Mary made it an easy transaction and explained everything's that would take place in detail. But the reason I give 4 stars is mainly for Miguel and the acting manager at the time. A customer they were trying to help cursed them out with every word. That customer was slamming stuff on the counter and both tmobile reps kept their professionalism as he had his toddler tantrum due to the price of a phone. As an employed person myself, I would expect never to have to deal with some one constantly speaking to me like that. I had to hold my tongue. I wanted to tell the reps "DO NOT HELP HIM! HOW ARE U ASKING FOR HELP BY CURSING AND YELLING?" I don't like that the manager requires their employees to endure this type of behavior. As soon as that customer called them out their names, he should've been asked to leave. That protocol should really be a topic in your next meeting.”
“Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!”
“Absolutely amazing service! Divine helped me get my new phone and put my screen protector on for me! She makes great conversation and is very helpful and very patient ! Definitely recommend”
“Christian O. went above and beyond when I came in to upgrade. His service was excellent and his patient was outstanding. He made the process painless. Thank you so much !”
“Efran was an absolute pleasure to work with when i switched providers, he was efficient in the entire process and I greatly appreciated his knowledge and professionalism.”
8:30AM - 8:30PM
4304 W Bell Rd Ste 101, Glendale
Mobile Phones
“So I really really love this store. They’ve been super helpful and handling any issues that I’ve had. Verizon is a great company but specifically Nicola’s Constantino is the man. He really knows his stuff and I would recommend dealing with Nico on any new phones or devices. He also saved me a bunch of money on, my bill just by looking at it and figuring out what the best option was for me to save”
“I'm so glad we came today because Jennie, Carlos and Alina are wonderful friendly and professional people! I ordered the AT&T internet and these young people ard so nice and sweet!God Bless all of you.”
“I had Natalie she was very great also patient!!!
She made sure she gave us all the info we needed. I really love how she worked with us and kept a good attitude, I know this stuff can be tiring sometimes. So shout out to her”
“Thank you ladies for helping me and offering me great promotion for my new phone and home Internet no one has offered me anything ever and you ladies offered me even my case and glass great customer service ?”
“The store owner Malik was amazing and super friendly he did everything to fix my phone and I’m so thankful for his help !! Amazing service highly recommended going here”
10AM - 8PM
5840 W Bell Rd, Glendale
Mobile Phones
“Marco was the phone expert that helped me. He was very informative, explained things in detail, and did an outstanding job. I would recommend him to everyone. Thank you Marco”
“Came in here looking for a new phone as mine broke and Ana was able to help me not only get a new phone but also advise me on the difference of each phone and found what most fit my needs and daily tasks with work. Not many people have customer experience and lack patience with older customers. Thank you Ana for your help!”
9:30AM - 7PM
5854 N 43rd Ave, Glendale
Mobile Phones
“Time. Money. MobilityWhoever has enough better yet when is it ever just so? Boost mobile associate was very helpful. She honestly informed me of Time involved when porting a number from tracphone which heavily influenced Money and Mobility in my decision to buy the refurbished XR by apple. She patiently answered all questions and prepared my new phone with Case and screen protector plus airbuds. Whoa!!although the numbers for my contacts didn’t port messaging and phone service made me mobile again.Thanks again for all you help!”
10AM - 7PM
6205 N 59th Ave Ste 3, Glendale
Mobile Phones
“Today was my first time at the store and I loved the customer service that Diana and Cristian provided. They were very nice and helpful. This is my new Cricket store even though I live far.”
“Yetzamy L and Bryan M are absolutely fantastic! If you have to come here, definitely recommend asking for them to help you. They did everything I asked and more, I appreciate their help so much and their kind hospitality. Great workers!”
“Very informative staff very helpful, nice central location the cell phone professional, who assisted me was Annelle and she definitely was very well-versed and knowledgeable with the products and the plans I appreciate her time and highly recommend this location.”
“While recently visiting Arrowhead mall, I stopped by T-Mobile to get some insight and information on qualifying promotion's under my plan. My first interaction was great with a greet at the door and was checked in right away. The wait time was about 15 minutes which wasn't bad at all with the high traffic of customers. While I was waiting, one employee went above and beyond and had conversations with me to kill time. As I was called up for my check in time, the manager was very kind and help me with all my concerns. Not only did I leave the establishment with everything I wanted to know, I also left with great deals and upgrades to my plan that were very inexpensive. Over all, I enjoyed my interaction with the staff of T-Mobile!”
“Very refreshing to have such great customer service. The manager was so very helpful and patient with my sister, I will always recommend this location to anyone looking for phone service .”
10AM - 8PM
51st Ave, Laveen Village
Mobile Phones
“Nancy the manager was more than helpful and assisted more than expected. I was in a rush to work and I was able to get what I needed done for a better price and in time to get to work. Much appreciated. Good job.”
“I entered the store around 7:00 pm with a phone thats sim card went bad. I was helped right away, then phone got fixed and the questions I had were answered. I left the store by 7:30 with everything i needed.”
9AM - 8PM
5806 W Camelback Rd B, Glendale
Mobile Phones
“I don't have any complaints with the staff here, they're great! Everytime I do have to stop in, it's because we're still learning different things about our phones themselves. LoL. Keep up the great job ladies!!”
“Exceptional company. I am wowed by their professionalism, fair price and looking out for my pocket book. So helpful. Very knowledgeable and a pleasure to do business with!!!”
“Best customer service out there :) The girls here were so nice and helpful and went out of their way to help me and my mum out with our plans and services! I even met a young lady as the same name as me!! They explained everything well! I’ve come here a few times before and everytime I receive the same great experience:))Should definitely get a raise! Definitely recommend this store!!”
“" Justice here" I purchased 3 phones from this location from Brenda, this girl was the worst. Not sure why she didn't like us from the beginning. Another couple walked in behind us she right away said she had discounts and sales to offer them. I asked her about them, her response was we only have what was on sale for Thanksgiving. I'm like u offered them a discount for the turn on?She ignored me, 1 of the phones is a Samsung that was not keeping charge and was heating up while charging. I spoke to Michael A yesterday afternoon he told me he would be able to assist me at 1:00 pm the next day which is 2day if the phone was having the issues I mentioned, he never showed up. We spent almost 500.00 dollars on these phones so yes I'd like this issue taken care off.I was assisted by a girl named Brittney she was friendly, courteous, respectful and had great customer service. She examined the phone and felt how hot it was and exchanged it for me. Thank u Brittney for ur customerservice! Yes I have been to this location in the past n' all the great ppl are no longer working here!...”
10AM - 8PM
7530 W Bell Rd, Glendale
Mobile Phones
“Mari was great from the start, kept us informed the whole time and made us aware of new promotions to help reduce our cost. Upgraded 4 phones and 2 watches in record time! ??”
“Alesha was very knowledgeable and friendly with my husband and I…….came in to buy one phone and ended up buying two phones with a promotion…..set them both up for us and had no problems…..we will be back at this location in the future.”
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“I just got my iPhone 14 Pro max screen replacement with in an hour. The quality on this screen is exactly like the Apple brand. I would definitely recommending to get your screen fixed here. I would most definitely come back here again!! THANK YOU SO MUCH”