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April 2024 by Nadia Dansani
They bother me every time I come in here. I leave more frustrated than when I came in. Apparently, if the back of your phone is broken, they have to replace the phone. This location in particular, I just wanted to move my contacts over from one phone to the next, and this guy told me to go call apple support. I am at the Apple Store, why would I call apple support when you are right here. I know that this can be fixed in store because I was shown how to fix it at another store out of state, but did not have the other phone with me as I was traveling out of state. The initial guy that tried to help me had to keep asking someone else for help. It is always so frustrating and annoying coming in here, and honestly at this point if it weren’t for the prestige of the apple brand and gui, I’d switch to android.
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April 2024 by H. Mob
Snobby like every other apple store!Just because they called you genius, doesn't make you one or special!Any untrained monkeys in the zoo can operate apple products, that's half the reasons these overrated junks sell anyway!
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April 2024 by Eddie Walker Jr.
My Apple computer was 3 years old, an iMAC 27"a model no longer in production. Even though my computer couldn't be repaired, the service was very professional and outstanding.
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April 2024 by John Kleisch
One of the worst retail experiences, not very busy, lots of employees standing around, waited 40 mins for someone to buy a phone. I couldn't wait any longer so just left.
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April 2024 by Roseann Lalli
I cant understand the people on Apple support.
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April 2024 by Gloria Mena
Good service ?
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April 2024 by Pcluff
It's nice to see the hustle and bustle of Commerce again
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April 2024 by Tiz Heart
Horrible customer service . If you’re having an issue with your phone good luck getting it fixed here . you’ll have a better chance of going to a back alley and finding a random person to fix it than you will in this store !
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March 2024 by Eman Kareem
Horrible customer service, even if you have an appointment !!!If I could give this Store a zero , I will definitely do that. This store is a mess. Employees are spending hours with relative or friends that they know and if they don’t know you you’re new to them they will ignore you!! for 45 minutes I was just standing there waiting for someone to talk to me, then they couldn’t do nothing for me because they couldn’t figure out What was the problem with my phone!! While another customer was yelling , telling them that it’s been two weeks and they can’t even fix his phone. Then you see bunch of employees standing together, giggling and talking and laughing !! horrible experience never again.!! ????????????
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March 2024 by Helena Tennant
I always get exactly what I’m looking for here and the staff has been helpful to me.
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March 2024 by Ruth or Dennis Battless
Great place got my I pad straightened out for me vary fast nice people ???
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March 2024 by Rocky
Thanks David. Friendly and great customer service.
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March 2024 by Isaiah Blalock
genesis was super helpful with walking me through a demo of the new vision pro — great service from everyone i spoke to and i will be returning!
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March 2024 by Amy R
I had the best experience at the Apple Store today. I upgraded my phone to the new pink iPhone pro plus 15 and customer service was on point, store was busy but the service was great. The team work was phenomenal and they guided me through the process to update my phone and transfer all my data and information over and to ensure everything was backed up prior to transferring to the new phone. It was a smooth process and easy peasy! I have my new iPhone and happy as can be! Everyone that I interacted with was super friendly. Love that! Met some nice people as I was waiting during the file transfer process as well.Thanks Apple!
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March 2024 by Michael Ward
Worst Apple Store ever all employees are slow at completing their tasks and have an attitude as well and they do nothing about other customers interfering with your time also other employees always bother the employee that is helping you by asking them to ring another customer out while being help leadership here is laughable at best and these kids are never prepared to assist you when they are supposed