The Apple Arrowhead store offers a wide range of products including Mac, iPhone, iPad, and Apple Watch, with opportunities to shop, join Today at Apple programmes, or get support at the Genius Bar. Reviews highlight that the staff is friendly, helpful, knowledgeable, polite, professional, and informative, providing excellent and amazing customer service. They address needs appropriately, explain products and offerings, and help with setup. The product display allows customers to see, feel, and experience items. While the store is often mobbed and can have long queues or ridiculous wait times, appointments are available and staff handle crowds properly. Some note the music can be very loud. Overall, it is easy to get in and make a purchase, with plenty of staff available to assist.
It was busy but they were quick to help us and have us out on our way in less than an hour after purchasing a phone which was great.
April 2026
was super busy when i was there (given it was a saturday around 2pm) but Marta and Nate were great and made sure my new phone was working properly before i left the store.
April 2026
Went in to upgrade my phone, Ramon was very friendly made sure I had all the accessories I needed. They got busy, but he kept checking on me while updates and transfers were happening.
