Auto Detailing in Glendale, AZ

“Where do I start. I initially called on the phone. And the customer service I received was extraordinary. The physical business is about an hour from my house. I made the trip, and I thought the phone service was great. Well there in person experience was even better. Disclaimer: I’m a weekend warrior. So initially going into the store I was a little intimidated. They treated me like family and explained every process of washing my car. I mean every process. I didn’t feel rushed or pressured to buy anything. Huge thank you to Jose and Joseph who helped me and remained patient with me the complete trip. If you’re a weekend warrior or a professional I recommend this store. Thanks PES I’ll be back soon. Google won’t allow for another review so I’m back to edit this one. I’ve visited this place quite often after my initial visit. My last time going I needed a new pressure washer for the garage. Adriel helped me. He’s freaking awesome he showed me every single option I could have even imagined. We settled on the Kranzle. This thing is awesome BTW. Thanks pressure equipment sales. You guys are always there to help. Awesome place!”

“The service for my vehicle was great, Jeff is awesome and very helpful, employeesdid work in manageable time frame and VERY PLEASED AND HAPPY! With finished work, thank you all so much!???”

“Awesome service!They did a great job on our Jeep, so we brought them our older Black Mercedes.Will definitely be back... if you have considered ceramic coating, definitely give them a shot.”

“Very professional, fast response time. Setting up a time was fast and easy. My Dodge Durango had not had a detail since it was purchased. The inside look like new, the outside was very shiny and stayed that way for a while, not to mention clear windows. Thank you for the nice job will be back for another cleaning and referring this company to friends and family.”

“Louie is Amazing! He helped with a correct GM pattern, knew right away my seats needing re upholstered were re upholstered in the past, I had no idea as I bought them used years ago for my 71 Chevelle. His work, craftsmanship, knowledge, experience and attention to detail is hard to find these days. In my opinion Louie does a better job than factory. Thanks so much buddy I really appreciate your time in helping me and doing my seats.”

“Just an honest review from a real customer. I picked up my truck from Kaizen today.

I was involved in a small fender-bender. Nothing major -- bumper, some scrapes to small parts, and parking sensors.

Even a small fender-bender can introduce a bunch of anxiety - especially in an industry that I'm unfamiliar with.

Progressive offered me Kaizen Collision Center for repairs and I accepted.

Just a short while after I hung up with Progressive, Kaizen gave me a call and they were absolutely amazing from the get-go. We scheduled a time for me to drop off my truck and go over some paperwork.

I arrived right on time and was met at the door to review the damages and repairs. Quick, painless.

I asked about a couple dings that weren't part of the accident - please - this was not an upsell by Kaizen, I was the one who asked. They are experts in collision repair. She said if you want to get those dings/dents fixed, now would be the time. I assured her that these weren't part of the insurance claim and that I'd pay out of pocket separately. She quoted me an amazing price, truly pennies of what it would cost to have them repaired if it weren't already being repaired for other damage. It was a complete no-brainer.

I was picking up a rental car. Kaizen even offered to call a private number to have the rental car driven over for me!

The rental car place was busy and didn't have anybody to send. It was going to be a long wait. Kaizen pulled one of their staff to drive me over to the rental car shop so I didn't have to walk in the heat!

Kaizen has a modern communications system that sends SMS updates to your phone. I probably received an update every other day during the repair process and they managed to completely repair my truck in just a couple business days. It was absolutely wonderful to receive those texts.

I received both a voicemail and a text that my truck was done.

I called back, they let me know that my truck was at the wash and I could pick it up any time! (I dropped off an absolutely filthy truck. Lord have mercy, you dont even know. Sorry about that, Kaizen. "preciate you cleaning her up)

When I arrived, my beautiful truck was parked out front. Clean, damage free. Kaizen's work is impeccable.

Some super simple paperwork and a quick walk-around with the estimator and I was free to go!

I hope that these words help somebody. These are the strongest words I have:

From start to finish, I can't think of a single thing that I would ask for more. Think about that. How often have you gone through a complex, nervewracking process, with multiple companies involved (insurance, Kaizen, rental) --- and at the end of it, you're like, "man, everything, from start to finish, was perfection"

I trust Kaizen and it's staff. And I hope that you give them the opportunity to earn your trust, too.”

“The best car wash that I've seen for a long time full service just get out of the car select which one you want and the staff will vacuum the inside out of it do the washing extremely reasonably priced and friendly professional staff I would recommend anyone for good quality service 100 percent I cannot remember the name of the young man with a strawberry blonde hair or auburn hair full beard I'm very impressed with his professionalism 100 % good employee he will take care of you one thing I do know he is the owner's nephew extremely professional”

“Recently got rear ended took to Shaw and team. When they say they will help with deductible they follow through and go above and beyond. Great work looks like never happened
Thanks Shaw. Local owned”

“We had an overall positive experience at the car wash here! When we took our vehicle through the car wash, the tail light cover was dislodged and we didn’t notice until the next day. When we called the store manager, Kaden, he searched time through the entire car wash and eventually found it in the dumpster. He even went so far as to retrieve it for us! Haha above and beyond service! I would also just like to say that the entire time we were working with Kaden, he was incredibly friendly and helpful! Nothing but good things to say there! He was so upfront and transparent about what he could or cannot do for us and said that if nothing was able to be done through his manager, to come back to him, and he would give us any car wash for free that was within his power to offer.

Kaden said that he was unable to do anything for us to reimburse us for the cost of the tail light, but got me in took with his manager Alex. Alex was generous enough to provide us with a free detailing of the car given the circumstances. Fortunately we had a car that would benefit from that. However when I asked if there was any way they could reimburse for parts and labor of the broken taillight, he was unwilling. Ultimately, the repair was easy enough that I was able to do it myself, and I bought a used part off of eBay, however, if anything more serious has been broken I am unsure if they would’ve been willing to confess liability, despite broken tail lights being conspicuously absent from their signage on which they list areas of the vehicle they are not responsible for damage.

Ultimately, I would say we had a good experience at this car wash and will continue to recommend it to friends and family! Just be aware that if you do have odd parts of your vehicle that are damaged, they may not be willing to reimburse you for it, however, they may be willing to provide services instead of compensation.

The car wash they do offer is very good and it’s a clean and well kept facility!”

“Nicholas Andruela Thank you for taking your time with explaining the car package deals for the service of washing my car thank you I really appreciate it! You got me to spend $156.00 (lol) Want to Thank Maggie Ramsey for taking the time with me in letting express how I felt about the service that I received with Cobblestone you both are keeper's!!!”