Cricket Wireless Authorized Retailer in Glendale offers cell phone plans with unlimited talk, text, and data and no annual contract. Customer experiences with the staff vary. Some reviews describe staff as very respectful, answering all questions, and treating non-English speakers with amazing integrity, calling them a great team. One reviewer noted a friendly, courteous, respectful employee with great customer service who examined and exchanged a faulty phone. However, other experiences were negative. Customers reported some staff as unhelpful, ignoring requests, and offering discounts to others but not them. Issues included phones not working correctly, overheating, and not keeping a charge. Problems with transactions, like missing receipts and incorrect charges for accessories, were also reported. Some customers felt the quality of service had declined, noting that previously great employees were no longer working there.
