PetSmart is a leading pet supply and services retailer, offering a vast selection of over 10,000 products to cater to the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers can conveniently shop online and pick up their purchases at their local PetSmart store within two hours. Many PetSmart locations also provide additional services, such as dog training, pet grooming, pet boarding, Doggie Day Camp, and pet adoptions. Customers have praised the friendly and helpful staff at PetSmart, who go the extra mile to ensure a positive shopping experience. The store's wide range of products, including affordable options for pet habitats and accessories, has been particularly appreciated by customers. The grooming department has also received high praise, with customers reporting that their pets come back clean, fluffy, and free of flakes after visiting the PetSmart groomers. Overall, PetSmart is a one-stop-shop for pet owners, offering a comprehensive selection of products and services to meet the diverse needs of their furry, feathered, or scaly companions.
Typical PetsMart. Understaffed and a little dark. That being said, all the employees on each visit have been kind & attentive.
December 2025
@Tabitha we went at the advertised time of 2-5 and we signed up online and my dog got amazing photos with Santa. That manger has been nothing but kind everytime we visit. Wanting someone to be fired due to your lack of accountability. That's poor poor poor
November 2025
Some staff are more helpful than others, but they need more knowledgeable employees. Every time I have a question, there's a huge line to check out and no one else to help. Return policy is limited to 30 days, and then you can't even get store credit with the receipt.