PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the variety and the option to shop online with convenient two-hour pickup at local stores. Many reviews highlight the friendly and helpful staff, with special mentions of attentive associates and a welcoming atmosphere. The store is described as well-organized, clean, and efficient, with fast checkouts and ample parking. However, some customers have expressed dissatisfaction with the veterinarian services, mentioning issues such as waiting times and lack of private rooms. Despite these concerns, the veterinarians themselves have received praise for their quality of care. Additionally, some locations feature unique services like a pet hotel and various training and grooming options. Overall, PetSmart is recognized for its extensive product selection and friendly service, making it a popular choice for pet owners.
