Preferred Homecare is a provider of various healthcare services and products, including respiratory and oxygen care, as well as durable medical equipment. The company aims to offer expert customer service and a robust clinical staff to support patients with chronic illnesses and ensure their safety at home. While some customers have reported positive experiences, such as receiving prompt service, friendly and knowledgeable staff, and thorough explanations of new equipment, others have faced challenges. Some customers have expressed frustration with long wait times on the phone, issues with the delivery of supplies to the wrong address, and difficulty resolving problems. Despite the mixed reviews, Preferred Homecare remains committed to serving its patients during uncertain times. The company specializes in providing 24/7 support, in-home instruction, and a full line of durable medical equipment to meet the needs of its clients. Customers are encouraged to communicate directly with the company to address any concerns and ensure they receive the support and assistance they require.
All of the staff were both friendly and professional. Jose in particular is very knowledgeable with CPAP technology and use and was very helpful in getting me started.
May 2026
Keri is great. She explained everything to me with out rushing.
May 2026
Well I like to say Jose did a wonderful job this morning explaining everything so clear. Very professional. I really appreciate him. He's a big access to that company I had no problem putting it together when I got home like clockwork with his wisdom. Thank you Jose And God bless 🙏🏿
