Quick Lane at Don Sanderson Ford offers a variety of services for cars and trucks, performed by factory certified experts without the need for an appointment. Customers appreciate the convenience of getting service while they wait, even on weekends, and the use of quality parts from trusted brands like Motorcraft® and popular tire manufacturers. Many reviews highlight the professionalism and responsiveness of the staff, particularly praising team members like James Poe and Thais for their excellent customer service. While most experiences are positive, one customer raised concerns about trade-in values and business practices, feeling misled during negotiations for a new vehicle. Despite this, they acknowledged the professionalism of certain staff members. Another customer shared a positive experience regarding tire purchases, appreciating the honesty and support from their service advisor. Overall, Quick Lane at Don Sanderson Ford is recognized for its efficient service, knowledgeable staff, and commitment to customer satisfaction, making it a recommended choice for vehicle maintenance and repairs.
The management and all the staff are very helpful courteous. And go beyond the job duties to help the customer
December 2023
The service was courteous and quick!Salesman Louie Boria was knowledgeable, not pushy, and made us feel very welcome.The car shopping experiences we have been through don't come close to this excellent experience at Sanderson Ford. Thank you!
October 2023
Quick Lane worked out great for me, even without an appointment. James Poe did an excellent job of getting me worked into the schedule and out of there in less than 2 hours, again w/o an appointment. Very pleased with James and the entire crew
