The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. The Peoria Avenue location offers walk-in passport services. Customers have reported positive experiences, with friendly and helpful staff like Paula and Edward assisting them efficiently. The regular route driver, Kara, is praised for her professionalism, care, and responsiveness to customer inquiries and concerns. While some customers have encountered challenges with passport signups and inconsistent instructions, the overall sentiment is one of appreciation for the dedicated USPS employees who go above and beyond to provide excellent service, such as the exceptional customer service provided by Rick. Despite the occasional difficulties, the USPS remains a reliable and essential service for the community.
Big full service post office in the middle of a big busy city, but be prepared to feel like you’re entering a Third World country when you step through the doors and be prepared to wait a long time. Old dirty dilapidated most of the employees are wearing T-shirts and not even uniforms and you will be on a long line.
July 2026
The service was quick and there were slot of people so I was impressed with how good the staff worked together.
May 2026
I constantly send letters and packages from this branch and it's always fast even if there's a long line. This is my branch and I support their workers
