The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. The Peoria Avenue location offers walk-in passport services. Customers have reported positive experiences, with friendly and helpful staff like Paula and Edward assisting them efficiently. The regular route driver, Kara, is praised for her professionalism, care, and responsiveness to customer inquiries and concerns. While some customers have encountered challenges with passport signups and inconsistent instructions, the overall sentiment is one of appreciation for the dedicated USPS employees who go above and beyond to provide excellent service, such as the exceptional customer service provided by Rick. Despite the occasional difficulties, the USPS remains a reliable and essential service for the community.
I constantly send letters and packages from this branch and it's always fast even if there's a long line. This is my branch and I support their workers
April 2026
I’m super thankful that they have reinstalled the drop off mailbox out in front! USPS, thank you for hearing my concern and replacing your mailbox.
April 2026
no lines and friendly workers along with a great shipping price.
