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March 2025 by Claudia Leon
Don't go here, they just waste your time. Last week I made an appointment to open a business account. I went to the bank in person and they never told me what I had to bring to the appointment. Today I went to the appointment and when I arrived, the lady who helped me said that I had to bring a printed paper from the business, she could print it there. I came to another bank and they gave me the printed paper themselves. I didn't have to bring it from home. They simply didn't want to help me at that bank. Very bad service.
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November 2024 by Apex Husky
Came here to withdraw some cash.
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October 2024 by Jeanne T. Bedard-West
Appreciate they have a drive thru for those of us that have a walking disability.
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October 2024 by Jose Lara
Poor customer service. They didn’t want to help me. They told me to do my transaction on-line. Because wait time was one hour with only one person waiting.
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September 2024 by Pq Saadeddin
Best branch ever very friendly had Wells Fargo long time very helpful
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July 2024 by Angel Zarate
Staff stole money
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July 2024 by David V
This place is unreal.. they could care less about "customer service." Thher are 15 people in line, 8 people behind the glass with only 2 people helping customers. Others are just chatting, smiling, having a good time. WHILE WE ARE STANDING HERE FOR 25 MIN... and it's every time. Just don't care.
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June 2024 by MA H
This is the worse branch ever. Unfortunately this is the closest one to my home, and every time I come the lines are long. Today I waited in the drive through for 10 minutes and the line DID NOT move at all. I went inside and the line was even longer inside. Since you close at 5 pm I have to get off work early just to use your branch. Not worth my time anymore.
Spend some money and get some workers to work the lines. You have 3 drive through line and only one is open.
I will not be using this branch for any service anymore. “0” stars for you!
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May 2024 by Shannon Powell
Long wait. Only 2 tellers. Service is otherwise fine.
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April 2024 by Houston Cab
Bank with another institution.
Customer service is horrible.
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April 2024 by Jim Lam
Service is good. But very long waiting so less people working waiting over 45 minutes.
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April 2024 by Matt Shelton
This branch is trash. Actively turned away from opening an account because the banker felt it would "take too long" I'll go anywhere else
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March 2024 by Deborah Garcia
I'm so disgusted with this branch. Brittany López . She was very rude and very unprofessional. My business account was frozen without any notice to me. Manager lopez offered no resolution but was rather very rude. (Long story)
I went to wells fargo in Sun City were I was treated with respect.
I will be following a further complaint with BBB on the 91st ave and Glendale branch.
If you need a business account, I DO NOT recommend.
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February 2024 by Rick Martinez
Worst customer service for walk in to talk to a banker. There QR code system sucks
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January 2024 by Trina Mestas
I've been to multiple Wells Fargo Branches hoping for a better experience. But, this Branch was no different. Long lines and lots of customes having to wait extended times because only 2 tellers. Also tried to get extra payment slips and was told I have to call customer service. Do better Wells Fargo
