“I was lost. I knew I needed something, I had a vague idea of what it was. Oil was leaking relentlessly from beneath my motorcycle, I needed a compression fitting. They have thousands of variations. Oil still leaking. Tick tock...Yoli to the rescue! She came up to me, sensed my urgency and picked up on my inability to correctly choose what I needed. I was ready to buy 3 or 4 different compression fittings and return the ones I didn't need. Not necessary, Yoli says. She grabbed 2 of the fittings I thought I needed, lead me out the door. I was able to find the right part without hit and miss.I left a large oil puddle in the parking lot. I came back inside to see if I could buy some cat litter or sawdust to clean up my mess. Nope. Not needed. Yoli headed out to the lumber yard, and she came back with a sandbag. Spread it out on the oil lagoon I'd left. Wow. Thank you, Ace Hardware. Especially thank YOU, Yoli. You make a business great by going above and beyond. Keep it up!”
Hardware Stores
“I was lost. I knew I needed something, I had a vague idea of what it was. Oil was leaking relentlessly from beneath my motorcycle, I needed a compression fitting. They have thousands of variations. Oil still leaking. Tick tock...Yoli to the rescue! She came up to me, sensed my urgency and picked up on my inability to correctly choose what I needed. I was ready to buy 3 or 4 different compression fittings and return the ones I didn't need. Not necessary, Yoli says. She grabbed 2 of the fittings I thought I needed, lead me out the door. I was able to find the right part without hit and miss.I left a large oil puddle in the parking lot. I came back inside to see if I could buy some cat litter or sawdust to clean up my mess. Nope. Not needed. Yoli headed out to the lumber yard, and she came back with a sandbag. Spread it out on the oil lagoon I'd left. Wow. Thank you, Ace Hardware. Especially thank YOU, Yoli. You make a business great by going above and beyond. Keep it up!”