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November 2024 by Claude Hinds
The best in the area!
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September 2024 by Dianna Sandoval
Just wanted to take the time to thank Erick for all his help! He was so patient and took his time to understand our needs and helped us with everything! Highly recommend this store for all your phone needs! Thank you Erick!
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August 2024 by Monique Gonzalez
Took a little long to be helped but very friendly Guy
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June 2024 by Tip Canine
Thank you Tanya. You were fantastic!!
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June 2024 by chris piercy
Don't go here just to many problems. Went in for no yada yada and all I got was yada yada and a but load of hidden fees. Not worth your time.
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May 2024 by Priscila Chavarin
We went in there for help with the SOS she couldn’t do it and told us we basically had to go to Mesa. Then we went right up the street and in 5 min the phone was working and service was back on “She needs more training”
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January 2024 by Rob Smith
Don’t ever by a metro pcs phone they will steal your phone and your money worst company ever
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September 2023 by David Gregor
Too busy to get helped. Only one person working. Terrible .
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June 2023 by Chuck Mccurley
The price is right
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May 2023 by Aaron Mota
Billy was amazing 5/5 great customer service
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March 2023 by freddy burgos
Horrible customer service he was using his personal phone he do you want to help
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September 2022 by Miguel Cordova
Came here on 8/31/22 was offered a great deal for home wifi to be added to my account. Ray made it sound excellent. Stated it is nothing like a hot spot. That I can game abs work remote from home without issues. Well of course it was to good to be true. According to customer service agent, they added 100gb wifi and that was it. No Unlimited and once the 100gb were up no internet at all. 2 days of work I have missed. I called on 9/7 at 10am and was told nothing until 7pm that customer service can't do anything. It has to be at the store. Drove the store that online hours said 8pm but was closed by 7pm. Came this morning at 10am to get my full refund since it was sold under false pretenses. Well Ray isn't responding so the clerk can't do anything. So here I am still waiting after a full 24 hours. Apparently now the owner has to reach our to someone else to get me my refund. I have been with Metro for years and for the 1st time I am now considering changing carriers. I hope this gets resolved asap as I have now missed 2 days of work and I doubt anyone will be compensating me for it. Once I get a resolution I will update my post.
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September 2022 by Tina M
I rushed into this store on my lunch break. Purchased a $250-$300 phone on a Thursday. By Saturday my phone service was suspended for a payment of $21. some cents. Couldn't access my account as I allowed the guy to changed my pin he changed it but I couldn't access it. Luckily I accessed my account by my word code I set. This guy tried to open another phone line on my account. I knew I didn't owe anything as I paid my phone bill the week prior. Of course customer service claimed to have fixed it. By Monday the phone was once again suspended. Few days later someone tried to purchase $216 worth of food on door dash which I do not use. Had to get a new card, file a claim with bank. DO NOT TRUST THIS STORE, THE GUY WAS HISPANIC WITH CORNROLL BRAIDS, shady, shady.
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April 2022 by JF Q
Friendly staff, they didn't have what I was looking for but the called different stores and got it for me, I paid right at he store and it got delivered ?
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December 2021 by Kathryn Meggs
Says hours were updated 4 days ago…..apparently that is incorrect as I just drive to TWO locations that close at 7 o’clock!!!! Get with it and fix this so that people like ME don’t waste their time!!!!
