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January 2024 by Damien Max
I went to Ross on Saturday and saw a young boy working. He went into the back and proceeded to smoke and disrespect my family and I. As well he was incredibly rude calling us the N-word and refusing to help us at the register. He had fluffy/curlyish hair Small and i heard another employee refer to him and sterling or angel.
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January 2024 by Jay Breeden
Please change your policy regarding bringing extra outside shoes into the dressing room. Y’all have some gorgeous evening gowns that I would love to use for pageantry but there are specific rules about how our heels and dresses have to fit together and I am not going to wear stilettos to shop. Thank you.
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January 2024 by IslandGirl DesertWorld
Found some cool finds for my shop's tropical theme. Scored a monstera and other island plants. They came with attached pots. I always find good stuff when I go.
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January 2024 by Princella Sanchez
In line for 30 minutes now, and the line is backed up to the restroom, with only 1 cashier working while the others are just watching and not assisting at all. At least try to get your customer out of the line,that have been waiting forever. Horrible service
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January 2024 by Your Hxer0
Good store
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January 2024 by Alonzo Burboa
The security was awesome
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January 2024 by John Bones
We showed up today just after opening. The store was a disaster, looked like stuff was just shoveled onto the shelves. I know it's that time of year, but I'm suspecting poor Management skills at this store.
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January 2024 by Mandi Blank
Great store with some amazing deals
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December 2023 by Penny P.
I wish I had taken photos of this store because it was a disgrace. So messy and unorganized, and the ails were so trashed with product all across the floor that you couldn't even push a cart down an aisle or maneuver around as there were cars full of merchandise blocking the ends. The workers should be cleaning up the messes not adding to them by putting out more random misplaced items. There was no rhyme or reason to the organization of this store. Then the check out line was wrapped around through aisles that if anyone did want to shop in the clothing aisle they couldn't because people were in line to check out. There were maybe 3 registers open and I wasn't about to stand in that line. It was a cluster (bleep) to say the least. I walked out. I get it's Christmas but there is still no reason to have a store looking like this, it's a turn off.
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November 2023 by D Cal
I thought I walked into Burlington . This Ross is a mess . Merchandise on the floor . The lines to pay are long literally all the way to the back . No thanks ✌?
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November 2023 by Caila Y.
this store is an absolute pig stye, i have never seen a store so messy i don't even know how they're allowed to operate under those conditions. Everything was broken and under all the rubble and garbage i found a nice set of decorative Christmas books. it was a set of 3, one nested inside the other and they were wrapped nicely in tissue paper inside of each other. I get up to the register and the cashier tried to charge me for each one individually! it would've been like $30 for a small Christmas decoration that is supposed to be sold as a set. An absolute cash grab and heinous scam by Ross. Felt like i was fighting for my life to even find the item i wanted to purchase and then they tried to scam me. LOL will not be back. spend your hard earned money on something nice from somewhere that cares enough to keep their merchandise off of the floor.
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November 2023 by Ismael Guerrero
Walked in and saw one person helping out a line of almost 30 people. Immediately walked out. Hire more people stop being cheap.
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October 2023 by TakayasMom
I use Ross as my dog toy hook-up. Toys that would cost >10.00 at other stores are about 1/2 the price here. That is pretty much the only thing I buy here. The store is usually a mess with product strewn everywhere and aisles blocked. There are never enough cashiers and when I went last night, I was 39th in line. Yes, I counted. After about 10 minutes, they did call more cashiers to the front and the line movement picked up. My cashier was very nice. Three stars for an average experience. But really, go get some dog toys!
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September 2023 by Nina Ash
Your bathrooms are very dirty. Please hire a company to deep clean them.The Shopping is great though!
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July 2023 by cindy garcia
I honestly don’t know how this store leaves their bathrooms so disgusting. It smells like urine all the time. There’s visible urine on the toilet on the outside. The stall walls have some type of dried liquid marks. The bathroom is just disgusting.
