UPS Hub, Goodyear, Arizona
Shipping CentersHours:
16601 W Sells Dr, Goodyear AZ 85395 Hours
About UPS Hub, Goodyear, Arizona
The UPS Hub in Goodyear, Arizona, receives mixed reviews centered on package handling and exceptional employee service. Several customers report issues with packages being lost, stuck in transit, or not delivered on time, which caused significant concern and inconvenience. However, the facility is also noted for employees who go above and beyond to resolve problems. Workers at the hub and drivers are frequently described as putting in time to find missing packages, ensuring customers get them ASAP. Their actions are called courteous, kind, and life-saving, with specific mention of a driver who offered critical assistance to a stranded motorist in severe weather. While some express frustration over missed delivery dates and hope for improved reliability, others commend the staff for their helpfulness and note smooth shipping experiences. The overall impression is of a location where dedicated individual efforts often compensate for operational delays.
Most Recent Reviews
August 2025
I have two packages that show arrival in Goodyear Arizona and have been sitting there for weeks. I've called UPS twice...I get transferred around between off shore "customer service" agents who are uselss. My UPS driver told me all the businesses in the area also have their packages "sitting" in Goodyear. Sitting in...
read full commentJuly 2024
Terrible AI system Doesn't work They lost 4 tires Can't get any help
September 2026
How can a company have so many 1-star reviews for package loss/theft and still not do anything about it? I hope whoever stole my custom branded table runner for my conference vendor booth really enjoys it.
More Comments(196)
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