Cathey's Sewing and Vacuum has been a trusted name in Tucson and Southern Arizona since 1954, offering exceptional products and services in sewing machines, vacuum cleaners, and home theater equipment. The store is renowned for its knowledgeable and customer-focused staff, who go above and beyond to ensure a satisfactory experience. Customers praise the store's expertise in sewing machine and vacuum repair, with one customer highlighting how the staff quickly identified and fixed the issue with their jammed machine, even taking the time to explain the solution. Another customer was impressed with the service manager's ability to source a hard-to-find part for their vintage sewing machine, beating the expected return date by two months. The store's wide selection of sewing machines, vacuums, and home theater products, combined with their willingness to provide guidance and assistance, have earned them loyal customers. One customer, who has purchased five machines from Cathey's, plans to remain a customer for life, while another, a first-time sewing machine owner, was pleasantly surprised by the staff's friendliness and knowledge, as well as their willingness to provide free service. Overall, Cathey's Sewing and Vacuum is a customer-centric business that has built a reputation for excellence in product knowledge, repair services, and exceptional customer care, making it a go-to destination for sewing and vacuum needs in the local community.
I purchased a SEBO vacuum in Green Valley service was fantastic. Luis was very helpful, professional, and eager to assist. I will be back to purchase more products. Thanks.
April 2023
I walked into Cathey's with a machine that was jammed up and not working at all. The lady there told me the problem was the bobbin. I was skeptical, but before I could say anything, she'd already fixed it. Then she went over it again so I understood how to fix it myself. I highly recommend this store.
January 2023
Just bought my fifth machine from them yesterday. Always wonderful service from knowledgable staff. I'll be a customer until I die!
