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“They repossessed my truck despite my having not missed a payment. Any advice would be appreciated! Update! They got my truck back and delivered it to me for free! Love this place”
“My personal and buisness experiance banking at this branch has been top notch. Very friendly staff, and managment have made my banking experiance less stressfull.”
“CLOSED FOR JUNETEENTH even though Google says otherwise.(No idea for an actual review as it's not my bank, I just drive someone there occasionally, had to make note and thought I'd share updated holiday hours.)”
“I’ve been banking with First Convenience Bank for a while now and I couldn’t be happier with the service. The staff is always professional, friendly, and willing to go the extra mile to answer my questions. Their mobile app is super easy to use—checking balances, transferring money, and paying bills only takes seconds.
What I appreciate most is how secure and reliable everything feels. Transactions are fast, and I’ve never had an issue with hidden fees or confusion. Whether I’m in-branch or online, the experience is smooth and stress-free.
If you’re looking for a bank that truly values its customers and makes managing your money simple, I highly recommend First Convenience Bank.”
“Forget US Bank and Chase unless you want to wait 2-3 weeks to see somebody. We walked in to open an account and got seen right away. The banker that helped us, Chris Akers, was extremely helpful and courteous. I feel this bank actually cares about its customers. Highly recommend !”
“We went into This Bank , after being rudely treated at Chase Bank next door ! Wanted to open a checking account , What a delightful experience . From the gentleman greeter who sat us n told us to wait . To the extremely nice Chelsea Hardin , That helped us accomplish opening account , what we came in for , She went above & beyond being helpful , while maintaining professionalism . So if you're new to Kingman & need to open accounts We recommend this bank Go to Foothills bank on 3747 Stockton Hill Rd. Kingman Az Thank you , Chelsea Hardin !”
“I have banked at Wells Fargo for over 30 years including mortgages, Line of Credit, Signature Credit Card, and checking account. Like any banking relationship that has been that long, there has been ups and downs but the ups have far outnumbered the downs. I like the fact that they give a 24hr grace period when overdrawn and they helped me through some bad times. I know they have been in the news for some of their past practices but I have been happy with how they treated me. The Kingman branch has never given me any issues and have been fast and courteous.”
“The people are very helpful the take good care of there customers and not like Chase whom my late husband and myszlf had close to 59 years and for exery atm outside of Chase we were charged so now Im with a bank that no mattef what bank I use Im not charged. Its a small bank in Kingman Bullhead City and Lake Havasu”
“Stoped in randomly to have some paper work notarized. I am from out of state and knew no one in the area. A young woman named Joanna was so helpfull. She notarized my paperwork and was extremely professional. I expected to pay for tis service and they did it for free! Great customer service!!”
“This is a great bank. I was able to open an account during the most unsettling days of the CV-19 virus in 2020. I had to make an on line appointment, but the manager made herself available and gave me any assistance I needed to open the account. From the security guard to the tellers, this bank employs some of the most courteous people in America. Everyone is willing to help you and go the extra mile if you have a question or concern. In busy times, you may have to stand in line for a few extra minutes, but that is becoming the case with most business today. I've also used the 800 # when I was doing some on line checking of my accounts and saw a suspicious charge on my account. I saw this at like 2 am one day, but real people do answer the phone. I stated my concern, the rep told me have to wait until 7 am weekday, when all the posting is updated. I followed up and it had been removed from my statement. Thank you”
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“Service was friendly and professional, and promptly took care of my needs. Took a while to get some account issues processed and resolved, but that was at no fault of the local branch.”