“I have always had a good experience in this store since we moved to Kingman, my last few visits I ask for Samantha (with a daughter, I don't know her last name) she is a fountain of knowledge about phone technology this 73 year old has no grasp on. Plus she's kind, patient and doesn't look through seniors like most young people do. Thank You Sam ?”
“I really like to go to this store!
Oops! The magnet circle won't hold my cell up...can I bring it back?
Even though. I STILL like the people at this Victra store!!”
“It was time to upgrade the iPhone 10. Being a customer with Cricket for years it was a simple decision to shop at Cricket for the upgrade.
Upon entering the store we were immediately greeted by NICOLE. Her smile and welcoming personality was immediately evident. After checking what was available and fitting our budget the phone was ordered. When received we returned to the store (waiting a couple days until Nicole was working) to transfer apps pictures etc. Nicole accomplished this effortlessly and quickly!
Bottom line Nicole thank you for your professionalism and exceptional customer service.”
“Everyone was very helpful and friendly! They took their time and explained everything and helped me switch over my service. I love my new phone and watch! A few issues were encountered but with the help from Lexi and the manager Daisy everything was resolved and I am extremely happy with the service. I highly recommend them!”
“Thanks a lot Tyler for helping me with my new phone. I really appreciate the extra time and effort you put into helping me. Especially when there were other people in the store that you had to help too.”