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“Jonathan helped set up Google voice super fast and was very patient and knowledgeable! Anyone can come to this location and have a great experience with no hidden actions compared to the other location in town!”
“I am so happy we finally got Metro in Lake Havasu! Even better, we have an amazing customer representative at our local store! Andrew was so patient and helpful. I was going through a complicated situation and getting mixed information after I lost my phone but he called customer service for me and worked out all the details. Thank you Andrew for taking the time to hear me out and patiently resolving the issue!”
“I had such a wonderful experience with Fallon at Optimum ! From the moment I walked in, Fallon made me feel right at home—so warm, attentive, and kind. They really went above and beyond to help me, and I can’t recommend them enough. Thanks, Fallon, you’re amazing!”
“I had almost one year of problems with my phone & not getting any help! I was directed to Verizon, and Ezra helped me! He was very nice, professional, knew his business, the electronics & helped me solved the problem! I had gotten a lemon phone & could not get it replaced by the original company because I hadn’t had my phone for 1 year so the warranty was zilch… Ezra did all he could to help me, took his time & explain everything & he did a very professional great job! I now have a new phone that works plus a new watch & lots of discounts! I am so thankful for going over to Verizon! Thank you sooo much Ezra (Lake Havasu City, AZ)!”
“Jon was my sales person, Great personality, he knew his stuff, he took his time to get me the right internet package for my needs. While he was at it he hooked me up with a new phone for my wife.
Couldn’t be happier.”
“I was under a bit of stress when I arrived at the AT&T Location in Lake Havasu. I was blessed with help from Mycah! She went above and beyond to help me with purchase of a new phone and making sure as much info was transferred from old to new, under the circumstances. If I could, I would give her a 10! Her customer service skills are exceptional!
(I worked customer service for close to 30 years)”
“Griselda is always very friendly. I always have good customer service from her she always help me with a smile. She is always attend me very promptly and efficiently she is very commendable. She deserves a raise in her salary”
“Drove up from Quartzsite needing a new phone. Jessica was polite and helpful. She got me upgraded to a new Samsung and on my way. I was very pleased with the service Jessica provided”
“It would be nice if this store had phones in stock. It would be nice that if phones must be shipped they would warn you that a signature is REQUIRED. Other than that Levi was awesome.”
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“Austin at this location is the man!!!! My bill was very high after we came in for new promotional phones.... he found a way to get it covered, and saved me money!! And.... it was all over the phone, through text, while i was at work!!! Super convenient, and helpful!!!”