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March 2024 by Trenadee Shaw
This is a zero star rating!!!ABSOLUTELY OUT OF POCKET!!!About 5mins ago I came in to rent the pick up truck I only needed it for a not even three hours, the dude behind the counter said he needed the truck before 5pm I told him I can get the truck back by 3 and he refused to rent it to me. And started to laugh and act unprofessional.
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February 2024 by Lala
Undeliverable, no one ever answers the phone, at the locations
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January 2024 by Casey Burnett
Service is friendly
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December 2023 by Jimmy T
Be careful with the GM at this location he will lie and say you damaged and will make you pay double the price.His name is Manny Garcia!! What a awful person he is.
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December 2023 by Daphene White
My second trip was just as enjoyable as my first visit a month ago. THANKS
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October 2023 by Monnie Wesson
They took care of my needs without any hesitation or complaining. 5 star in my books.
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October 2023 by Joel Pesce Sr
The staff was helpful and friendly. The truck we rented was in great shape. I recommend this location. They have all the stuff you need to move or haul.
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September 2023 by Rory J
When I left Kingman after picking up my trailer, I was told I would get help to get my car off the trailer at the drop-off location. We struggled to get the car off the trailer. The employees did not offer to help once, (I even offered to tip them generously if they could help) just kind of gave me the "not my problem” look and walked away several times. Even saw one of the guys taking photos/videos of our bad situation. Is that really how you treat customers? Laughing at their misfortune? I'd bet it got posted somewhere on the internet. At one point the GM came out, while a nice guy, but again no offer of help by any means to assist. I ended up paying two guys driving in the facility $100/Each to help me unload the car. | will never forget how these people made me feel standing in the 110+ degree heat. What happened to just being a good human and helping out your customers? Completely unacceptable.
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September 2023 by csevengo _
I can’t say anything bad about the employees or the unit itself. My only complaint is the guy that’s clearly living on site. He’s staying in the climate controlled area. He just gives us all weird vibes. The girls don’t like going without me. It shouldn’t be that way.
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July 2023 by Cherne King
They're great.... except I came early one morning and wasn't able to actually get out through the exit door because trucks were parked in the way... other than that one experience... They're great...
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July 2023 by Don Loz
The only complaint about this spot is that people tend to block the entrance for the 24/7 storage for clients. If corporate sees this, you guys need a system to charge extra for blocking the entrance. This happens very frequently and has been the only issues so far.
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June 2023 by Bufu Clark
My key broke off in the lock and they couldn't even cut it off. Funny because if you fail to pay what they gonna do in the end, cut that lock off. ?
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May 2023 by Evelyn Harper
Climate controlled, first floor, friendly staff, late night gate option, security cameras,
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May 2023 by Leander clark (Dubsdnp87)
DO NOT CALL THIS PLACE!!! I called to get help to rent a trailer or a dolly because the Hub on my vehicle went out. The manager wanted to know the names of the people who was helping. The type of car, the mileage, where we lived. Basically unnecessary info wanted and give me the run around... absolutely no help from them
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May 2023 by Terrie Fielder
Horrible place to go to if you’re a person of color I feel like I was discriminated against. If you’re black the guy will charge you extra and got mad because I left my other phone at home but when I showed him that I could use the phone I had he refused to rent to us. I feel like he seen a black couple and already had his mind made up!!!!
