“I am genuinely shocked—in the best possible way—by the level of courtesy shown by the store manager, JT, and his associate, Brent. After we explained our vehicle’s symptoms, they immediately and competently identified a significant hole in one of the tubing lines on our high-mileage vehicle—without any prompting from us.
This was especially impressive given that we had taken the vehicle to a few mechanics previously and were given the runaround. JT and Brent were a complete breath of fresh air for my wife and I. Their knowledge, experience, and straightforward approach were evident from the start, and their customer service was exceptional.
They have absolutely earned our trust and our business going forward. Customers for life. Thank you, JT and Brent!”
“Car battery died this afternoon and a friend recommended O'Reilly for a new one. They have quality batteries and will install if time is permitting. I spoke with an employee on the phone before heading in to verify they had the battery and what the cost would be. I went in and it took no more than 10 minutes total time to buy a good battery with a 3 year warranty and have it replaced. Easy peasy! Great customer service!!”
“Went in to the Ina store because my windshield washer alert was on in my car. The lady at the counter was extremely helpful and actually replaced the fluid in my car herself. I was very appreciative and highly recommend this store for your needs!”
“Walked in today and was greeted by Christian. He asked what I needed help with and I told him windshield wipers. He walked me over to the computer, took my make and model and grabbed me what I needed off the shelf. After I paid he offered to help me put them on. Outstanding service and a store I will use for all car parts and accessories. Thanks Again Christian”
“My husband recently took his truck in to this shop after an issue with our trailer. They fixed it exactly as he had asked at a reasonable price and we are quite happy. It was also fixed in a timely manner. We will recommend them to anyone looking for a good body shop. Nice people to work with and friendly.Services: Painting”