Bank of America (with Drive-thru ATM) is a business that has taken proactive steps to enhance cleaning procedures and follow local restrictions to limit the risk of COVID-19 exposure. They may temporarily modify their hours, so customers are advised to check the availability of services through their Mobile App or website.
Customers have generally positive experiences at this Bank of America location. The staff is described as very kind, respectful, knowledgeable, and friendly, doing their best to assist customers, even those who may be impatient or ill-informed. The customer service seems to have improved, with representatives taking the time to answer questions and provide a pleasant experience. While there may be occasional staffing shortages, the employees are praised for their professionalism and dedication in serving the customer base.
Long wait times, Rude staff, and not very knowledgeable of financial product they service and provide.
October 2025
Jorge provided EXCELLENT customer service! The best service I've ever had at Bank of America. He was kind, professional, and courteous. Great job!
October 2025
Drive through ATM took my debit card. Had to sit 3 hours till bank opened so I could get cash out from branch. Then have to wait 3-5 days for a new card. Straight Bullshit and waste of my time
