Cricket Wireless Authorized Retailer offers a mix of customer experiences. While some customers appreciate the friendly and helpful staff, others have faced challenges. One reviewer noted that they had to visit the store in person for assistance with their debit card setup, highlighting issues with service availability in Maricopa. Another customer praised an employee named Austin for his exceptional customer service while seeking information about services during their move to Arizona. Additionally, a customer faced a manufacturer issue with their phone but appreciated the support they received from the staff. However, there were concerns about feeling pressured to purchase unnecessary items. Overall, the store is recognized for good customer service, but some technical challenges and sales tactics might need addressing.
They was very helpful in solving my problem and very professional. Am very satisfied with cricket.
March 2024
The manager at the store is very generous and very kind and helped me resolved my issue.
March 2022
Young man held my phone since we lived out of town and nobody else had what I wanted! Good customer service but felt like I was being sold stuff I didn't need or want!
