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October 2023 by Chris E.
The pharmacy is severely understaffed and God forbid if you need to call the pharmacy. 30 minutes to an hour wait on hold only to have someone pick up and disconnect the call without saying anything. It's especially great when you're sick a could really use some help. Horrible service and absolutely no customer service.
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September 2023 by Tanya T.
Called this location three times and was on hold for a total of an hour and they kept hanging up on me. Called corporate and they connected me and it just rings and then goes to music then rings and goes back to music. Someone answers and then goes back to music. This place sucks.
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January 2023 by Google user
This is specifically for the pharmacy.. on multiple occasions whenever you call them the quickest I have got a person on the phone is 30 min and that is if your lucky and they don't just hang up on you after waiting, resulting in you starting the process completely over. Extremely unprofessional and not a care in the world for anyone's time. Avoid this place if you can.
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January 2023 by Larry Pitts
Worst pharmacy ever. Phone system doesn't work. Staff is unqualified to handle candy much less medicine. I am moving my 10 prescriptions to a better pharmacy.
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December 2022 by Sonny Prewett
This is specifically for the pharmacy.. on multiple occasions whenever you call them the quickest I have got a person on the phone is 30 min and that is if your lucky and they don't just hang up on you after waiting, resulting in you starting the process completely over. Extremely unprofessional and not a care in the world for anyone's time. Avoid this place if you can.
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November 2022 by Sonya B C.
There is no Wi-Fi in this store. Not only do they not offer a free wifi, you can't even get reception for ANY wifi. Thus you can't access GoodRx for coupons. Very slow service at 4:20 pm. Very unhelpful after standing in line for 10 minutes because one customer was having issues with her insurance card. So, she hangs up one service person for 20 minutes?? What a disaster. I won't return here. My first and last visit,
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October 2022 by Daniel Dunn
DO NOT GO HERE. They do not care about you only themselves
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September 2022 by Maria Rivera
Really friendly staff. The cosmetic dept young lady went out of her way to help me find an item I needed, I had just gone in for my covid buster shot appointment. Good service ?
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August 2022 by R P.
Walgreens- Maricopa- John Wayne PKWY- Went to pick up some photo reprints. Walked by 2 employees that were at the register chatting and too busy to walk over to help me get my photos. I got them myself. The employee then in a condescending tone told me I wasn't supposed to get them myself. I told her I saw no signs stating otherwise. She said I should just "know" that I can't get them myself. You saw me walking over to the photo area. There was no one else in the store. Just pure laziness.
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May 2022 by Ashley K.
Back in the day I would've given a five star, but is seems like the communication has gone down just a bit. The pharmacists here are awesome though and make sure to take care of you. Overall, I'd recommend it!
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November 2021 by Maritza S.
Good luck getting a hold of the pharmacy! Anytime my husband and I try calling to make sure everything is good and ready to go after getting a call that more information is needed from our insurance... you can NEVER get a hold of anyone.
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November 2021 by Tami S.
I have been on hold for an hour and a half with no answer. Waited in line for a half an hour. I came back when they told me to and my script still isn't ready. Waiting.... Waiting... Waiting
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November 2021 by Big Kieffer K.
For the three months I've been to the pharmacy here, with poor service every time. They never answer the phone, when they do pick up half the time they hang up on you or talk to you for a minute after finally answering the phone call that you've been on hold for hour. I was told yesterday on two different calls and exorbitant amount of time on hold that my prescription would be filled shortly. Finally I went to the pharmacy and he told me it was too soon for a refill, after 10 minutes of explaining it wasn't a refill but in fact a brand new script. Another 30 minutes waiting and I finally got my meds. When I politely told the tech the nightmare I went through and the total of 2 1/2 hours of my time, he was extremely rude and told me sarcastically "sorry you had to wait"
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November 2021 by Esther Richardson
I do not even want to give the Maricopa Walgreens located at 21274 N John Wayne PKWY Maricopa Arizona 85139 a single starThis Walgreens has always had issues but is out controlAs of right now they get a big F score. As of today I will not be returning ever. It primarily is because of a female Asian pharmacist and a female pharmacy employee. You lost my business for good.If you have other alternatives to get your medications please go else where. I beg you
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October 2021 by Ken W.
I've been going to this Walgreens since I moved to Maricopa back in 2014 and there's nothing bad I can say about this Walgreens (JW blvd)even with the pharmacy Department they've always been on top of their game Beyond greatness and I just always wanted to say thank you guys for your contribution to the city of Maricopa I know you guys have a stressful job but you guys were great under pressure and I can't thank you enough
