American Self Storage University is a reliable choice in the West Mesa area, known for its friendly service and straightforward amenities. The facility offers various unit sizes, including indoor and drive-up options, but does not provide temperature-controlled units. Although some reviews mention that the units have not been particularly clean and the overall complex appears a bit run down, the site is gated and secure, with 24-hour video and audio recording enhancing safety. Customer experiences highlight the helpfulness of the staff, particularly the on-site manager, who is noted for being friendly and attentive. While there are some concerns about limited parking and minor cleanliness issues, the overall sentiment is positive, with many recommending the location for its good customer service and the peace of mind it offers for storage needs.
The manager Jerry was so great he got me the size storage I needed and even walked me out to show me a couple so that I can get a visual. The price was just right for me as well it was a good experience all the away around.
October 2025
Family owned and operated. Friendly and accommodating. Only 1 negative thing- Gates are closed at 9pm and if you are late, you have to call their 800 number or the FD to get out. Gates are not activated by vehicle to exit. A code is required for both entering and exiting the facility.
September 2025
Great service and prices for just what I needed, thank you for being there when I really needed help, happy customer. Recommend highly !
